Self Storage Units in Aubrey, TX

Needed to rent a 10-foot U-haul truck for a half-day, so I booked ahead of time. It was the last day of the month, so by the time I got there 15 minutes after they opened on Saturday, this location was pretty busy, but the staff was very courteous and professional. All charges were shown & explained beforehand. I was given an estimate based on how many miles I thought I might drive. The system crashed while I was getting put in their system, but definitely not the fault of this location, though. I had a little bit of an issue connecting to the U-Haul website to take pictures of the rental truck before I left the yard, but all in all I was in my truck and off the lot by 9:45 AM. When I brought the truck back three hours later, Scott (the owner or manager, I think) met me in the parking lot, checked the mileage & gas level, showed that my grand total would be less than the estimate (because my actual mileage was much less than my estimate), and I was done within 5 minutes. Overall, a great experience and I will definitely rent from this location again.

Rental experience went very well. Crystal was very helpful and found us a better space than we first were assigned. Plenty of room to park and turn around. Half price for first 3 months makes it very affordable.

The customer service at this place was fantastic! Yesterday, I went in to check on prices for a U-Haul, and I mentioned that my daughter might need to rent one since she’s moving. There were two ladies in the office, and both of them were super helpful. They gave me the prices for a haul and the different sizes of U-Hauls. One of them even suggested some boxes, tape, and other moving supplies. My daughter didn’t need a U-Haul, so I called to let them know, and they were still really polite and friendly. I’ll definitely be back when I need any of their services.